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Complaints Procedure

We will always endeavour to deal with all stakeholders in a professional, courteous and efficient fashion.

However, if at any point you feel that, for any reason, the service which we are providing falls below your expectations we are keen to address your concerns.

We would ask that any such complaint be made in writing to Steven Peter Ford of S P Ford & Co. Limited, 2 Spring Close, Lutterworth, Leicestershire, LE17 4DD.

Mr Ford will then try to deal with your complaint in an open and transparent fashion. 

If, having given Mr Ford a proper opportunity to deal with the issues you have raised, you are still dissatisfied with the conduct of S P Ford & Co. Limited, your concerns should be addressed to the Insolvency Service via the following link: